US Solar

Frequently Asked Questions

How Do I Get Started With US Solar?

Easily Go Solar & Prevent Unpredictable Utility Bill Inflation.

Start Solar

How Do I Get Started With US Solar?

Easily Go Solar in Less Than 60 Minutes & Prevent Unpredictable Utility Bill Inflation.

Start Solar

Installation

You can expect the installation crew to begin between 8:00am-10:00am

Someone at least 18yrs of age will need to be present to give access to the electrical panel and attic, if necessary.

After installation, the inspections will need to be completed and your electric company will then install the netmeter before turning on the solar system.

Inspections

County inspections are scheduled between 8:00am-3:00pm (Monday thru Friday) On the morning of inspection, we may contact the inspector and get a more accurate time of arrival.

YES, someone at least 18yrs old will need to be present to give the inspector access to the equipment installed. (i.e. garage, attic, locked fence, etc..)

Netmetering

Depending on your power company, the netmeter is typically installed within in 2-3 weeks, but they do have up to 30 days from when they receive the netmeter application.

Once notified, we will reach out to schedule a time to properly commission your solar system and setup monitoring, so you may see your production of solar power.

Since you are required to be on the grid, you will always be responsible for the fees associated with your power company. Your actual electric portion of the bill is dependent on the offset amount you agreed on when creating the size of your system. It is based on the consumption of energy in the home that you use vs the amount of energy produced, with the remainder of any “extra production” going back to the power company.

After the inspections have been completed, the power company will change your meter to a solar meter. They have up to 30 days to complete the netmeter installation. Once the power company has approved the interconnection, our solar technicians will commission your solar system within the same week.

Monitoring

You will be able to see the solar production of your system on a daily, weekly or monthly basis.

It can sometimes take up to 2-3 hours for the production to show on the monitoring.

No, it is most likely a lost communication signal and will correct itself and report any information that is not showing as soon as it obtains the signal. Your system will still produce even though it is not communicating with the app at that time.

Once the netmeter is installed and the system is turned on, we can either send an invitation with instructions on how to set up the app, or if needed, we can have a solar technician come to your home and walk you through the process personally.

General FAQ’s

Consumption is the amount of electricity you use in your home.

Production is the amount of solar energy your system produces.

Solar panels absorb the sun’s energy throughout the day and convert it into direct current (DC) electricity. Your home runs on alternating current (AC) electricity, so the DC electricity is passed through an inverter to convert it to usable AC electricity. At that point, you either use the electricity in your house or send it back to the electric grid.